Guangdong Dongfang Precision Science & Technology Co., Ltd. is one of the worlds leading suppliers of equipment and services for corrugated packaging industries. The Flexo printer division of Dongfang Precision was established in 1996, with headquarter in Foshan City, China, occupied 120,000 square meters modern facilities integrated comprehensive function of design,research and development, production, sales and service.
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Dongfang Precision Printer has successfully introduced the forefront of industry product design and development concept. All plans of product development are based on the requirement of customers and market to create an intelligent printing system.
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Currently there are two R&D centers for DongFang printer section, one in Guangdong Province of China, whiles the other in Bologna of Italy. Efforts will be continuously put in global R&D platform development in order to optimize innovative resources and lay a solid foundation for enterprise innovation.
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Dongfang Precision Printer has always been adhering to the marketing concept of “customer first, honest & faithful”, and has made a long term business goals —— “Create Superior Product for Customers, Create Value for Society, Create Career for Employee, Create Glory for Enterprise” under the guidance of this marketing concept.
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With the solid base of integration of intelligent packaging industrial chain, Dongfang Precision is facilitating a full scope of intelligent logistics industrial chain and leading the intelligent transformation of Chinese industry towards “Chinese Intelligent Manufacturing”, to eventually achieve its strategic vision of “Intelligent Packaging, Intelligent Plant, Intelligent Manufacturing Solution Provider”.transformation, and finally realizes the solution of "intelligent packaging", "intelligent factory" and "intelligent manufacturing".
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Whether you want to do information inquiry, problem solving, or make any suggestions for our service, you can contact us in many ways. We will try our best to be at your service.
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1、 Dongfang Precision has a professional technical service team of 50 persons and provides clients with professional, fast and efficient technical support and after-sales service.
2、Excellent customer care is our service commitments, we promise the technicians are 24-hour telephone online in whole year, and if the site service is need to be arranged, we ensure the service engineer will be reached within 48 hours in China and 72 hours in other countries after the required visa is issued.
3、To provide clients with professional pre-sale, sale and after-sale service
【Pre-sale Service】According to the customer demand, to provide the suitable machine model and configuration, and provide the professional advice toward the plant layout for clients as well.
【Sale service】Guide the customers in preparing items to install a new machine and remind the customer of the attention points during the installation, ensure the smooth installation and stable operation of the machine.Provide the technical training service for the customer and ensure the customers master machine operating skill.
【After-sale Service】Provide 24-hour telephone and E-mail online service, reply the customer's questions in a timely manner.Through the remote device, the machine condition can be monitored rapidly and help customers to shoot down the problem quickly.
4、Provide high efficient parts service to our customers
Our effort direction of the spare parts service is fast and exact. We adopt CRM and SAP management system to establish independent data files for every customer and ensure the accuracy of the customer equipment information integrity and accessories sales.
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